Privacy Policy at Ostova Coffee
At Ostova Coffee, we value your privacy and are committed to protecting your personal information. Below are some frequently asked questions about our privacy policy.
What information does Ostova Coffee collect?
We collect information that you provide directly to us, such as when you create an account, place an order, subscribe to our newsletter, or contact us. This information may include your name, email address, phone number, shipping and billing addresses, payment details, and any other information you choose to provide.
How does Ostova Coffee use my information?
We use your information to:
- Process and fulfill your orders, including sending you emails to confirm your order status and shipment.
- Respond to your inquiries and provide customer support.
- Send you newsletters and promotional materials, if you have opted to receive them.
- Improve our website, products, and services.
- Analyze customer behavior and trends to enhance your shopping experience.
How does Ostova Coffee protect my information?
We implement a variety of security measures to protect your personal information. These include using SSL (Secure Sockets Layer) encryption for data transfer, maintaining secure servers, and restricting access to personal information to only those employees, contractors, and agents who need to know that information to process it on our behalf.
Does Ostova Coffee share my information with third parties?
We do not sell, trade, or otherwise transfer your personal information to outside parties except as described below:
- Service providers: We may share your information with third-party service providers who assist us in operating our website, conducting our business, or servicing you, as long as these parties agree to keep this information confidential.
- Legal requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
- Business transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
How can I access or update my information?
You can access and update your personal information by logging into your account on our website. If you need further assistance, please contact our customer support team.
Can I opt out of receiving promotional emails?
Yes, you can opt out of receiving promotional emails from us at any time by following the unsubscribe instructions provided in each email. Alternatively, you can contact our customer support team to update your email preferences.
How does Ostova Coffee handle cookies and tracking technologies?
We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand how you interact with our website. You can control the use of cookies through your browser settings.
What if I have questions about the privacy policy?
If you have any questions or concerns about our privacy policy or how we handle your personal information, please contact us. We’re here to help and ensure your privacy is protected.
